Terms & Conditions

We believe in transparency and individual empowerment, and we work hard to keep the legal basis of cooperation with us as simple and straightforward as possible. That's why we've created this overview page to help you navigate the respective Terms & Conditions for each of our services and products in a breeze! Moreover, in the second part of this page, you will find the Terms & Conditions for using the jocapps.com website itself. Of course, if you have any questions or concerns, please feel free to contact us.

Terms & Conditions for our products & services

Terms & Conditions for our jocapps.com website

Thank you very much for your interest in the website jocapps.com. The provider company, jocapps GmbH, is a registered limited liability company in the Federal Republic of Germany. Therefore, jocapps GmbH is subject to the laws of Germany and the European Union as well as specific international trade conventions, but not necessarily to national laws from customer countries. These general terms and conditions of use clarify the terms of our service and product offerings and apply to all visitors and users of the jocapps.com website and the related mobile applications operated by jocapps GmbH (hereinafter also referred to as "websites and apps"). By accessing or using our websites and apps, you accept these terms in their current version. Moreover, the latest version of the Privacy Policy also applies. For individual products and services, the product-specific terms linked in the first part of this page take precedence over these website terms in the event of a conflict. The version of these terms published on this page at the time of your visit or use is the applicable one; for your own records, we recommend saving or printing a copy. Individual agreements concluded with a user in text form remain unaffected and likewise take precedence.

I. Registration

For some of our websites and apps, registration is necessary or possible. The following rules apply to this:

  1. For registration, only persons are allowed who are at least 18 years old.
  2. Participation is secured with a password. Users are obliged to keep this password carefully and to inform jocapps GmbH immediately if an unauthorized person has become aware of it.
  3. Users commit themselves to provide only truthful information.
  4. There is no right to registration. jocapps GmbH reserves the right to refuse registration without giving reasons.
  5. Users are responsible for all activities carried out via their account. This does not apply if and to the extent a user is not responsible for the respective use – for example, after having promptly informed us about a compromised password in accordance with item 2 above.
  6. jocapps GmbH may temporarily suspend or permanently terminate accounts that are used in violation of these terms or applicable law. Where this is reasonable – in particular where neither a serious or repeated violation nor a legal or security risk is involved – we will normally give the affected user notice beforehand and an opportunity to comment. Statutory rights of users remain unaffected.
  7. Since we are constantly developing our websites and apps further, a registration does not establish an entitlement to specific features, storage capacities, or service levels of free-of-charge offerings; sections VII. and XI. below contain further details on this.

II. Uploading Content

Some of our websites and apps allow uploading content. The following restrictions apply.

  1. For all content posted by users, regardless of the form of the content (e.g., activity description, comments, profile picture, audio/video files), the respective users are solely responsible for their content.
  2. The uploaded content will be shared with other users (depends on the functionality of the website or app). The user agrees to this distribution. Users are prohibited from using other users' content outside of the website or app for other purposes (e.g., retransmission, manipulation).
  3. By uploading content, users assure that they are not in breach of the law. In particular, they do not contain defamatory, threatening, obscene, libelous, abusive, violent, sexist, homophobic, racist, or other types of information that violates human rights.
  4. Users guarantee that their content does not infringe copyrights, other intellectual property rights, and other persons' or companies' interests. In the event that third parties claim jocapps GmbH because of an infringement caused by users, section X. (Indemnification) below applies.
  5. Users are prohibited from posting data that contains computer viruses or similar harmful elements that could lead to technical errors or manipulation. Responsible users are liable for any claims resulting from such behavior.
  6. jocapps GmbH is entitled to process the content posted by users in accordance with the latest version of the privacy policy.
  7. So that we can technically provide the services in the first place, users grant jocapps GmbH the non-exclusive, worldwide, royalty-free right to host, store, reproduce, technically adapt (for example, format conversions or previews), and display uploaded content to the extent necessary to operate, secure, back up, and improve the websites and apps. Users remain the owners of their content at all times – jocapps GmbH does not claim any ownership of it.
  8. As with any online service, we recommend that users keep their own backup copies of important content. Users remain responsible for such backups; an obligation of jocapps GmbH to retain or return content beyond the respective product-specific terms and statutory law does not exist.

III. Rights and Duties

Furthermore, the following regulations apply. They are intended to keep our websites and apps secure, fair, and reliable for everyone:

  1. jocapps GmbH does not adopt content posted by users as its own and does not provide any warranty for such content. If jocapps GmbH becomes aware of possible unlawfulness (e.g., as explained in II.), the relevant content will be checked and removed if necessary. However, a general monitoring obligation does not apply to jocapps GmbH.
  2. jocapps GmbH is entitled to bring illegalities at the respective competent authorities to the announcement (under consideration of the data protection).
  3. We believe that liability rules belong in one transparent place rather than being scattered across many individual clauses. If, and to what extent, jocapps GmbH is liable in connection with the websites and apps is therefore governed exclusively and conclusively by section IX. (Limitation of Liability) below.
  4. jocapps GmbH dissociates itself from the contents of third parties' offers, which are linked on web pages or in apps of jocapps GmbH. Details on third-party links and services can be found in section VI. below.
  5. jocapps GmbH is always free to make changes and extensions to the websites or apps; details on availability, maintenance, and modifications can be found in section VII. below.
  6. jocapps GmbH endeavors to keep all content accurate, complete, and up to date but cannot guarantee the accuracy, completeness, and timeliness of the content at all times.
  7. jocapps GmbH is not obliged to keep the websites and apps fully accessible at all times; for a faulty transmission of data, section IX. (Limitation of Liability) applies.
  8. jocapps GmbH is entitled at any time to partially or completely discontinue the operation of websites and apps; for free-of-charge offerings, section XI. (Term and Termination) contains further details, and for paid products and services the respective product-specific terms and statutory law apply.
  9. To keep the services secure and performant for everyone, the following fair-use rules apply. Users may not: (a) reverse engineer, decompile, or disassemble our software beyond what mandatory statutory law expressly permits (such statutory rights, of course, remain unaffected); (b) read out, scrape, crawl, or extract content or data from the websites and apps in an automated or bulk manner – including for the training of AI models – without our prior written consent (ordinary indexing of publicly accessible pages by standard search engines remains welcome); (c) circumvent or deactivate technical protection measures or usage limits; (d) carry out security or penetration tests on our systems without our prior written consent – if you believe you have found a vulnerability, we genuinely appreciate a short note to [email protected]; (e) resell or commercially redistribute the websites, apps, or their content without our consent; or (f) place an excessive load on our infrastructure (for example, through mass requests) that impairs the services for other users.

IV. Payments, Refunds, and Newsletter Subscription

  1. jocapps GmbH may inform users of their websites and apps via e-mail (provided during registration) about current information. The transmission can also be made directly via the website or app.
  2. To ensure the functionality of the websites, services, and products, jocapps GmbH can use third parties' services. Users agree that jocapps GmbH may share the transmitted data with third parties to secure the services. The privacy policy of jocapps GmbH also applies to this.
  3. Some of our order processes are conducted by our online reseller Envato Market/CodeCanyon. For these orders, Envato Market/CodeCanyon is the responsible contact company for billing, invoices, and refunds.
  4. Unless expressly agreed otherwise, the prices shown in the current product listing at the time of the order apply, plus applicable value-added tax (VAT) where stated. This way, the price you see during the order process is always the price that counts.
  5. For clarity in the – fortunately rare – case of disagreements about payments: users may set off claims of jocapps GmbH only against counterclaims that are undisputed, have been finally adjudicated, or are ready for decision, and may exercise a right of retention only for counterclaims arising from the same contractual relationship.
  6. If we offer a money-back guarantee for a product or service, it must be requested in writing (for example, by e-mail) within 14 days of purchase or booking in the event of a claim. Otherwise, the right to any refund in full will lapse.
  7. To keep our money-back guarantees fair for all customers, and unless the respective product-specific terms provide otherwise, such a guarantee applies to the first purchase of a product per customer and does not apply where the service has already been substantially consumed in a way the respective product terms describe (for example, where a one-time service has already been fully rendered). Any such guarantee is a voluntary additional benefit: statutory rights of consumers – in particular statutory withdrawal and warranty rights – remain unaffected by it.
  8. If a payment is charged back without justification (for example, an unjustified credit card chargeback), jocapps GmbH may pass on the bank and payment service fees actually incurred as a result to the responsible user. Of course, we much prefer to sort out billing questions directly – a short e-mail to us is usually the fastest way.

V. Intellectual Property

  1. All content published on the websites and apps of jocapps GmbH – including but not limited to texts, images, graphics, logos, icons, videos, audio material, software, source code, and the design and structure of the websites and apps themselves – is protected by copyright, trademark law, and other intellectual property rights. Unless expressly indicated otherwise, all rights are held by jocapps GmbH or its licensors.
  2. Users may access and view the content for personal, non-commercial information purposes. Any further use – in particular reproduction, distribution, modification, public communication, scraping, or commercial exploitation – requires the prior written consent of jocapps GmbH, unless such use is expressly permitted by mandatory statutory law.
  3. "jocapps" as well as the product and brand names presented on the websites and apps are trademarks or trade designations of jocapps GmbH or the respective rights holders. Nothing in these terms grants users a license or other right to use these trademarks or trade designations.
  4. If users acquire products or services that include a license (e.g., software licenses), the scope of that license is governed exclusively by the product-specific terms linked in the first part of this page. These website terms do not extend any such license.
  5. If users voluntarily submit feedback, ideas, or suggestions for improvement regarding our websites, apps, products, or services, jocapps GmbH may use such feedback for the improvement and further development of its offerings without any obligation to provide compensation, unless a separate agreement provides otherwise.
  6. We are proud of our work together: users who are not consumers (business customers) agree that jocapps GmbH may name them as a reference, including their company name and logo, in a tasteful manner (for example, in a customer list on our website or in presentations). Business customers may object to this use at any time in text form (for example, by e-mail to [email protected]), and we will then discontinue the use within a reasonable transition period.

VI. Third-Party Links, Third-Party Services, and AI-Assisted Features

  1. Our websites and apps may contain links to external third-party websites (for example, websites of event organizers, partners, or app stores). We have no influence on the content of these external websites; the respective provider or operator is always responsible for their content. At the time of linking, no legal violations were apparent to us. If we become aware of any legal violations, we will remove the affected links without undue delay.
  2. Insofar as third-party services (e.g., payment providers, scheduling tools, communication or analytics services) are integrated into our websites and apps, the terms of use and privacy policies of the respective third-party providers apply in addition to these terms.
  3. Some functions of our websites, apps, products, and services may be assisted by artificial intelligence (AI), for example chatbots, automated responses, or content suggestions. AI-generated output may be incomplete, outdated, or incorrect despite careful implementation. It is provided for general information and convenience only and does not constitute professional advice (e.g., legal, tax, financial, or medical advice). Users are responsible for verifying AI-generated output before relying on it, in particular before using it for decisions with legal, financial, or health-related consequences. AI-generated output does not represent binding statements or commitments by jocapps GmbH.
  4. When using interactive or AI-assisted features, users may not enter any unlawful content and should avoid entering confidential or sensitive personal data unless this is necessary for the requested service. Further information on data processing can be found in our Privacy Policy.

VII. Availability, Maintenance, Modifications, and Force Majeure

  1. jocapps GmbH strives for a high availability of its websites and apps but does not guarantee uninterrupted or error-free availability. Temporary restrictions may result in particular from maintenance work, security updates, capacity limits, disruptions of third-party infrastructure (e.g., hosting, networks), or events of force majeure.
  2. Where reasonably possible, planned maintenance that noticeably affects availability will be carried out at times of typically low usage and/or announced in advance.
  3. jocapps GmbH may further develop, modify, restrict, or discontinue free-of-charge websites, apps, and features at any time. For paid products and services, the respective product-specific terms and statutory law apply.
  4. Users are responsible for their own access to the internet as well as for using reasonably up-to-date devices, operating systems, and browsers. Costs of the users' own internet connection are not borne by jocapps GmbH.
  5. jocapps GmbH is not responsible for delays or failures in performance caused by events beyond its reasonable control (force majeure), including but not limited to natural disasters, war, terrorism, epidemics and pandemics, labor disputes, governmental measures, and failures of suppliers, energy providers, or telecommunications networks. In such cases, the affected obligations are suspended for the duration of the event plus a reasonable restart period. Where reasonably possible, we will keep users informed about significant, longer-lasting disruptions.

VIII. Warranty

  1. For paid products and services, the statutory warranty rights apply, supplemented by the respective product-specific terms linked in the first part of this page. Statutory warranty rights of consumers remain unaffected by these website terms.
  2. Many of our websites, apps, and features are made available free of charge. These free-of-charge offerings are provided with the standard of care owed for gratuitous services under German law and, to the extent legally permissible, without warranty for a specific availability, specific features, or fitness for a particular purpose. This is what allows us to keep offering them for free – and, of course, statutory rights of consumers are not affected by this either.
  3. Features that are marked as beta, preview, experimental, or similar are provided as-is for testing purposes. They may be incomplete, may change at any time, and are not recommended for productive or business-critical use.

IX. Limitation of Liability

We believe that liability rules should be clear and balanced for both sides. Instead of a blanket exclusion, the following graduated rules therefore apply:

  1. jocapps GmbH is liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body, or health, under the German Product Liability Act (Produkthaftungsgesetz), in the event of fraudulent concealment of a defect, and within the scope of a guarantee expressly assumed by jocapps GmbH.
  2. In the event of slight negligence, jocapps GmbH is liable only for the breach of material contractual obligations (so-called Kardinalpflichten), i.e., obligations whose fulfillment makes the proper performance of the contract possible in the first place and on whose observance users may regularly rely. In this case, the liability is limited to the damage that was foreseeable at the time of the conclusion of the contract and that is typical for this type of contract.
  3. Towards users who are not consumers, and where legally permissible, the liability under item 2 is additionally capped at the total fees paid by the respective user to jocapps GmbH in the twelve (12) months preceding the event giving rise to the claim.
  4. Apart from the cases described above, the liability of jocapps GmbH is – regardless of the legal grounds and to the extent legally permissible – excluded.
  5. Insofar as the liability of jocapps GmbH is excluded or limited under this section, this shall also apply to our employees, workers, staff, representatives, and vicarious agents' personal liability.
  6. These rules do not involve any change in the burden of proof to the disadvantage of users.

X. Indemnification

Users shall indemnify jocapps GmbH from all third-party claims – including the reasonable costs of legal defense – that are asserted against jocapps GmbH due to a culpable violation of these terms or of applicable law by the respective user, in particular in connection with content uploaded by the user (see section II.). This does not apply if and to the extent the user is not responsible for the violation. jocapps GmbH will inform the user without undue delay about any such claims and give the user the opportunity to comment.

XI. Term and Termination

  1. Users may stop using our free-of-charge websites and apps at any time and, where an account exists, may delete it at any time without giving reasons.
  2. jocapps GmbH may discontinue free-of-charge websites, apps, and features; where this is feasible, we will give reasonable advance notice so that users can save or export their content in good time. For paid products and services, the respective product-specific terms and statutory law apply.
  3. The right of both sides to terminate for good cause remains unaffected.
  4. Provisions of these terms that by their nature are intended to apply beyond the end of use – in particular section V. (Intellectual Property), section IX. (Limitation of Liability), section X. (Indemnification), and section XVIII. (Applicable Law and Jurisdiction) – continue to apply thereafter.

XII. Changes to These Terms

jocapps GmbH reserves the right to change these general terms and conditions of use at any time and without giving reasons; typical reasons include changes in the law, new or modified features, or security requirements. Significant changes will be communicated to users before they enter into force. In this case, users have the right to object; if jocapps GmbH does not receive this objection until the day of validity of the new general terms and conditions of use, the amended version applies. We will point out the significance of an omitted objection in the respective notification. The right of users to delete the website/app account at any time remains unaffected.

XIII. Consumer Information and Dispute Resolution

  1. The former online dispute resolution (ODR) platform of the European Commission was discontinued by the European Union with effect from 20 July 2025 and is no longer available.
  2. jocapps GmbH is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz – VSBG).
  3. Of course, we always try to resolve any concerns directly: complaints and questions regarding these terms can be sent at any time to [email protected]. We usually respond within a few business days.

XIV. Assignment

jocapps GmbH may transfer these terms and the related contractual relationships, in whole or in part, to an affiliated company or to a third party in connection with a corporate transaction (for example, a merger, reorganization, or sale of business assets). Users will be informed of such a transfer with reasonable notice, and their rights under these terms and under statutory law remain unaffected by it. Users may assign their own rights and obligations under these terms to a third party only with the prior consent of jocapps GmbH; we will not withhold this consent unreasonably.

XV. Communication and Notices

  1. Communication between users and jocapps GmbH takes place in English or German, whichever the user prefers.
  2. Notices from jocapps GmbH to users may be given by e-mail to the e-mail address most recently registered by the user and are considered received under normal circumstances once they become retrievable in the user's mailbox.
  3. Users are asked to keep their contact data up to date in their own interest – this ensures that important service and security information actually reaches them.

XVI. Export Control and Sanctions Compliance

Like every internationally operating company, jocapps GmbH must observe export control and sanctions laws. By using our websites, apps, products, and services, users confirm that they are not subject to applicable sanctions (for example, that they are not listed on applicable sanctions lists of the European Union, the United Nations, or other relevant jurisdictions) and that they will comply with applicable export control and sanctions laws. jocapps GmbH may suspend the provision of services if and to the extent this is required by such laws. For the vast majority of our users, this section will never become practically relevant – it simply reflects legal requirements that we are obliged to follow.

XVII. Severability

Should individual provisions of these terms be or become invalid or unenforceable in whole or in part, the validity of the remaining provisions shall remain unaffected. In place of the invalid or unenforceable provision, the statutory provisions shall apply. The same applies in the event of an unintended gap in these terms.

XVIII. Applicable Law and Jurisdiction

The use of the websites and apps of jocapps GmbH is subject exclusively to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Compulsory provisions of the law of the state where users have their habitual residence remain unaffected. If the user is a merchant, a legal entity under public law, or a special fund under public law, or has no general place of jurisdiction in Germany, the exclusive place of jurisdiction is the registered office of jocapps GmbH in Freiburg im Breisgau, Germany; in all other cases, the statutory places of jurisdiction apply.

XIX. Language

These terms are drafted in English so that our international users can rely on one and the same document. If we provide courtesy translations into other languages, they are for convenience only, and the English version prevails to the extent permitted by applicable law.

Questions?

We are happy to help: [email protected]